Patients often have questions about the initial consultation & examination, diagnostics, treatments and payment.

General FAQ

Below are some general questions about our dental practices.

No. We only bill privately and do not offer billing through health insurance, social care or SUVA.

Our payment options are credit card / debit card and cash.

For larger treatments, a prepayment is required in advance.

Yes. Our dentists can be contacted by email and phone.

This serves as an appointment confirmation for patients. This allows us to organize all the necessary materials and reserve the necessary time for your treatment.

In urgent cases we can be contacted on the weekends. The best way to reach us on weekends is via email.

Winterthur: The Stadtgarten (Coop/Manor) parking garage is only a few minutes’ walk to the practice.

St. Gallen: The Rathaus parking garage and the Manor parking garage are both close to the practice.

Yes. Both practices are completely shielded for patients that are electrosensitive. This means that exposure to radiation can be kept to a minimum.

Winterthur: The dental practice is located directly at Winterthur train station. It is a 13 minute train ride from Zurich Airport and 20 minute ride from Zurich Main Station.

St. Gallen: The practice is located directly at the train station, above the Bahnhofpärkli Rothaus pharmacy.

Our injections and treatments are completely painless in most cases. To help calm anxious patients, we can offer quick solutions if necessary.

In the case of pronounced dental fear, treatments can also be performed under general anesthesia.

During the first appointment, we get an overview of your situation and discuss all possible dental issues and causes in detail. We will advise you on the possible treatment and therapy options, with all the advantages and disadvantages, and inform you of the respective costs.
For more information, please read more on New Patients.

It is helpful if you bring recent x-rays to your first appointment. These should not be older than 1 year.

Yes, we offer dental hygiene in our practice in combination with a treatment that improves the oral bacterial flora.

Medical questions

This section includes medical questions and answers about treatments and surgeries.

Yes, treatments (mainly surgeries) can be done under general anesthesia. We cooperate with specialists in anesthesiology who have a lot of experience. In addition, the rooms and equipment are ideally suited for dental treatments under general anesthesia.

After major surgery, we advise you to be picked up instead of driving. The anesthesia may affect your ability to drive.

No. We do not use laughing gas as it depletes the body of vitamin B12.

Usually, our patients have only a little discomfort after surgery. Occasionally, however, you may experience discomfort that usually subsides within 3-4 days. Temperature increases of up to 38.5°C are possible and normal after surgery. In the case of severe pain, please contact our practice immediately.

Immediately, unless anesthesia was used. With anesthesia, you should wait until it has worn off to avoid biting your lip/cheek.

For local anesthesia, we use the anesthetic Ultracain Forte, with the active ingredient articaine. Articaine is tolerated very well and achieves an optimal level of anesthesia. For local anesthesia, we only offer infiltration anesthesia. We do not offer conduction anesthesia.

Questions about ceramic implants

Here you can find the answers to important questions about ceramic implants.

No. Due to the sufficient local infiltration anesthesia, you will not feel any pain during the treatment.

During the first 3 months after implantation, new bone begins to form around the dental implant, stabilizing it. There should be no pressure or any load placed on the implant during this time, otherwise it will not be able to heal. If you receive temporaries/provisionals on the implant, it is not for functions like chewing and biting, but only for aesthetics. We advise to not put any pressure on the ceramic implant during the critical healing phase (first 3 months).

We always aim to place the implant immediately after tooth extraction. However, it is often only possible to assess whether immediate implants are suitable after the tooth has been extracted.

Zirconia implants are more sensitive to occlusal contacts (especially with lateral movements). If you feel that you have more contact on the implant crown compared to the other teeth, please contact us or see a dentist immediately.

Questions about supplements and nutrition

In this section, we answer some common questions about supplements and nutrition.

Vitamin D3 is extremely important for bone healing and remineralization. According to Professor Choukroun, the level of vitamin D3 (25-OH-D3) should be > 70 ng/ml or > 175 nmol/l.

The nutritional supplements will be provided to you in our practice and will be selected according to individual considerations.

This combination is not a problem with new generation blood thinning medications (Xarelto, Lixiana, etc.). In the case of older anticoagulants such as Marcoumar, the intake of vitamin K2 should be coordinated with the family doctor.

  1. Your diet should be adjusted to provide all important macro and micro nutrients and to avoid unnecessarily activating the immune system.
  2. As unprocessed and organic as possible.
    No allergenic foods: foods containing gluten, heated dairy products, pork. These should be avoided completely.
  3. As little sugar and carbohydrates as possible. Also as little fruit as possible, due to fructose. Instead, more proteins and healthy fats.

We are here to assist you

If you have questions about our treatment concepts, please feel free to contact us.